Yes, Virginia, there is a Santa Claus, and he lives in West Virginia.
Not India. We've started outsourcing right here in the good old US of A.
The mega-sized law firm of 980 lawyers otherwise known as Orrick, Harrington & Sutcliffe, with offices pretty much all over the place opened a support office in West Virginia with the help of contributions from the state government and even local churches. The firm's West Virginia operations center operates 24 hours a day and provides backbone-style support for the firm, from from computer networking to billing services, even collections. The center also provides "library services, human resources administration and marketing research," according to Zusha Elinson's article from The Recorder and posted to Law.com in the link above.
Now OHS even has paralegals there and even typists, with a guaranteed four-hour turnaround any time of the day or night.
By moving these operations to WV, the firm cut its expenses by some 30%, which translates directly to the bottom line, and presumably into the pockets of the firm's partners. So that's how they pay those $160,000 starting salaries to first-year associates. Surely they didn't raise their rates to their corporate clients.